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GGSTANDOFF

Attention!

Please read this User Agreement before using the ggstandoff.pro website and its software tools.

Registration (logging in) on the website implies your acceptance of the terms and conditions of this User Agreement.

Should you disagree with the terms and conditions of this User Agreement, do not register (log in) on the website and do not use its software tools.

User Agreement

Edit on 04.09.2017

ITSFAIL OÜ, on the one hand, and the person who has accepted the offer available on the Internet at the permanent address https://ggstandoff.pro/agreement, on the other hand, have entered into this User Agreement as follows.

  1. Terms and definitions
    1. Unless otherwise expressly stated in this User Agreement, the following terms shall have the meanings indicated below:
      «Owner»
      ITSFAIL OÜ, a legal entity registered at Harju maakond, Tallinn, Kesklinna linnaosa, Vesivärava tn 50-201, Estonia, 10152.
      «Inventory»
      Possibility to use one of the items indicated in the Case in accordance with the game's agreement posted online.
      «Case»
      A set of protected pages of the Website created upon the User's registration, using which the User can use all or some of the functional capabilities of the Website.
      Access to the Personal Account is performed as follows:
      by clicking the Log in button on the Website, the User will be automatically redirected to the possible authorization options.
      the User enters the user name and password into a special form and presses the Login button.
      or by opening the Website in case the User has not previously logged out of the Personal Account by clicking the Logout button.
      «User»
      An individual with an account who has entered into an Agreement with the Owner.
      «Website»
      Constituent works representing a set of information, texts, graphic elements, design, images, photo and video materials, computer programs, other results of intellectual activity, except for the Items contained in the information system ensuring the availability of such information on the Internet within the domain zone ggstandoff.pro.
      «Agreement»
      This User Agreement.
      «Parties»
      Owner and User.
    2. All other terms and definitions appearing in the text of the Agreement shall be interpreted by the Parties in accordance with the laws of the United Kingdom of Great Britain and Northern Ireland and the customary rules of interpretation of the relevant terms on the Internet.
    3. The titles of the headings (articles) of the Agreement are intended solely for convenient use of the text of the Agreement and shall have no literal legal meaning.
  2. Conclusion of the Agreement
    1. The text of the Agreement, permanently posted on the Internet at the network address https://ggstandoff.pro/agreement and available upon registration (logging in) on the Website, contains all essential terms of the Agreement and is the Owner's proposal to enter into the Agreement with any fully capable third party using the Site, on the terms and conditions specified in the text of the Agreement.Therefore, the text of the Agreement is a public offer under the laws of the United Kingdom of Great Britain and Northern Ireland.
    2. The following actions shall be deemed to be a proper acceptance of this offer by a third party:
      1. Getting acquainted with the terms and conditions of the Agreement;
      2. Marking a symbol in the special field under the caption 'I accept the terms and conditions of the User Agreement';
      3. Login to the Website by clicking on the 'Login' button and logging in the opened window using an existing account or by creating a new account.
  3. Subject of the Agreement
    1. The Owner provides the User with:
      1. a fee-free simple (non-exclusive) license to use the Website and its software tools for their intended purpose, as provided by the explicit user features of the Website and Personal Account;
      2. a paid simple (non-exclusive) license to use the Case for its intended purpose, whereby the price of the license for using a particular Case is specified on the Website.
    2. The license specified in clause 3.1.1 of the Agreement is granted to the User for the duration, within which, and within the territory in which the Website and the Personal Account shall remain available to the User.
    3. The license specified in clause 3.1.2 of the Agreement is granted to the User within the territory in which the Case remains available to the User during the period from the moment the User pays a fee for the use of a particular Case to the moment the Item is determined using such Case.
    4. The User is not allowed to:
      1. bypass technical limitations set on the Website and in the Case;
      2. examine the technology, decompile or disassemble the Website, Case and Personal Account, except as expressly permitted by the laws of the United Kingdom of Great Britain and Northern Ireland;
      3. create copies of the Website, Cases and Personal Account, as well as their appearance (design);
      4. modify the Website, Cases and Personal Area by any means;
      5. take actions aimed at changing the functioning and operability of the Website, Cases and Personal Account;
      6. Creating multiple accounts, abusing the bonus system, or using any methods to bypass limitations on the number of free bonuses is prohibited;
    5. full or partial account suspension:
      1. full or partial account suspension;
      2. restriction/disabling of specific account features (prohibition on entering promo codes, withdrawal bans, event participation restrictions, etc.);
      3. confiscation of prizes obtained through rule violations;
      4. complete account deletion.
    6. The sanctions mentioned in subparagraphs 3.5 apply to all accounts owned by the user who violated the rules;
    7. Ignorance or unintentional violation of the rules does not exempt users from responsibility;
    8. The administration reserves the right to block a user without explanation.
  4. Functions of the Website, Case and Personal Account
    1. The User via the Website has the opportunity to:
      1. learn about the content and characteristics of the Item selected through a particular Case and the cost of the license to use such Case;
      2. acquire a license to use the Case and receive the corresponding Item in the manner specified in the Agreement.
    2. Via the Case, the User has the opportunity to obtain one of the Items presented on the page containing the Case.
    3. The User via the Personal Account has the opportunity to:
      1. accept the Item into their account;
      2. sell the Item for bonus points in the amount specified in the description of the Item in Personal Account, providing the right to receive a discount when paying the license fee for the Cases, by performing an action or inaction within 1 (one) hour from the moment of receipt of the Item, by using the Case..
  5. Item withdrawal
    1. From the moment the Item is received through the use of the Case and displayed in the Personal Account, the User has an opportunity to withdraw the Item or sell it through the Personal Account within 1 (one) hour.
    2. Withdrawal of the Item is carried out provided that the User fulfills the Personal Account settings specified on the Website and in the Personal Account.
    3. To withdraw an Item, provided that the requirements of clause 5.2 of the Agreement are met, the User shall, within 1 (one) hour from the moment of receipt of the Item, click on the link located in the Personal Account directly in the description of such Item.
    4. The User can sell an Item received but not yet accepted into the account for the amount of bonus points specified in the description of the Item in the Personal Account, which entitles the User to a discount when paying the license fee for Cases, with one bonus point entitling the User to a discount for the specified purposes only (payment of the license fee). The Parties have agreed that the specified bonus points are not cash and are not refundable and/or exchangeable.
    5. To sell an Item, the User, within 1 (one) hour from the moment of receipt of the Item, follows the appropriate link located in the Personal Account with the description of such Item. Inactivity of the User after 1 (one) hour from the moment of receipt of the Item means the sale of the Item received but not yet accepted into the account by the User.
    6. When selling an Item, the bonus points received by the User are displayed in the Personal Account.
  6. Compensation of the Owner
    1. For the right to use the Case granted by the Owner, the User pays a license fee in the amount specified on the Website and the relevant page of the Case.
    2. The license fee specified in clause 6.1 of the Agreement is paid by the User from the funds transferred to the Owner in advance by means of a payment service, the information about which is available to the User at the moment of payment. The amount of funds transferred in advance is displayed in the Personal Account.
    3. The transfer of funds to the Owner as payment for the license fee specified in clause 6.1 of the Agreement is made by the User in the manner, in the order and according to the rules specified on the corresponding page of the Website, subject to the peculiarities and requirements imposed by the relevant payment service engaged by the Owner for making settlements.
    4. The moment of payment of the license fee specified in clause 6.1 of the Agreement shall be the moment of debiting the corresponding amount of funds previously transferred to the Owner, which the User is informed about by a corresponding balance change in the Personal Account.
    5. Payment of the license fee specified in clause 6.1 of the Agreement according to the procedure provided for in this section shall be made subject to the provision of clause 5.6 of the Agreement.
  7. Personal data
    1. The User gives its consent to the Owner to process information, including the User's personal data provided when using the Website, namely the data specified in the User's account.
    2. Processing of personal data means recording, systematization, accumulation, storage, clarification (update, change), retrieval, use, transfer (distribution, provision, access), including cross-border, depersonalization, blocking, deletion, destruction of personal data that do not fall under special categories, the processing of which, according to the current legislation, requires the written consent of the User.
    3. Processing of personal data is performed for the purposes of performance of the Parties' obligations under the Agreement, registration of the User on the Website, purchase of a license to use the Case, receipt of the Item, sending informational and other messages to the User's e-mail address.
    4. The User may at any time withdraw consent to the processing of personal data by sending a written notice to the Owner to the address specified in clause 1.1 of the Agreement by certified mail with return receipt requested. The User is aware that such revocation means termination of the Agreement. The Owner is entitled to continue processing the User's personal data in cases provided for by law.
    5. Additional or other provisions regarding the processing of personal data can be found in the relevant document available on the Website. In case the provisions of such document conflict with the provisions of this section, the provisions of the document will govern.
    6. The User consents to receive advertising materials from the Owner, its affiliates or other persons on behalf of the Owner to the e-mail address specified by the User during registration. The User may revoke the consent to receive advertising materials at any time by sending a written notice to the Owner to the address specified in clause 1.1 of the Agreement, or by performing the actions specified in the messages (e-mails) containing such materials.
  8. Limitation of liability
    1. The Owner is not responsible for the User's losses incurred as a result of unauthorized actions of third parties, including those related to unauthorized access to the Personal Account. The Owner bears no responsibility for losses caused to the User as a result of disclosure to third parties of the credentials necessary for access to the Personal Account, occurred not due to the Owner's fault.
    2. The Owner has no legal title to the Inventory and does not determine the use and operation of the Inventory.
    3. For the Inventory, the User is governed by the license agreement available as of the date of this revision . The Owner does not provide software tools to use the Item for its intended purpose on the User's device. The User acquires and/or installs such software on his/her device himself/herself.
    4. The Website and its software tools, including the Personal Account and Cases, are provided 'As Is'. The User bears the risk of using the Website. Owner, the wireline and wireless service providers whose networks provide access to the Website, Owner's affiliates, suppliers, and agents make no warranties of any kind with respect to the Website.
    5. The Owner does not guarantee that the Website, Cases and Personal Account meet the User's requirements, that access to the Website, Cases and Personal Account will be provided uninterrupted, fast, reliable and error-free.
    6. Software and hardware errors, both on the Owner's side and on the User's side, resulting in the impossibility for the User to access the Website and/or Case, and/or Personal Account, shall be considered force majeure circumstances, and shall be the basis for exemption from liability for non-fulfillment of the Owner's obligations under the Agreement.
    7. The Owner shall be entitled to assign rights and transfer debts, for all obligations arising from the Agreement. The User hereby consents to assignment of rights and assignment of debt to any third parties. The Owner informs the User about the assignment of rights and/or transfer of debt by posting the relevant information on the Website.
    8. The amount of damages that can be reimbursed by the Owner to the User is in any case limited to the amount of the User's first transaction.
    9. The amount of damages that can be reimbursed by the Owner to the User is in any case limited to the amount of the User's first transaction. Unless otherwise provided by the Agreement, in case the User violates the terms of the Agreement, the Owner is entitled to unilaterally withdraw from the Agreement and terminate the User's access to the Personal Account. In case such violation has caused damage to third parties, the User is fully responsible for them.
  9. Dispute resolution
    1. All disputes, disagreements and claims that may arise in relation to the execution, termination or declaration of invalidity of the Agreement, the Parties shall strive to resolve through negotiations. The Party with a claim and/or disagreement shall send a message to the other Party indicating the claims and/or disagreement arising in accordance with clause 9.1 of the Agreement.
    2. Should the Party that sent the message not receive a reply to the message within 30 (thirty) business days from the date of sending the relevant message, or should the Parties fail to reach an agreement on the claims and/or disagreements arising, the dispute shall be resolved in court at the location of the Owner.
  10. Final clauses
    1. The Parties hereby confirm that during the execution (amendment, modification, addition, termination) of the Agreement, as well as during communication on these issues, the use of analogues of handwritten signatures of the Parties is allowed. The Parties confirm that all notifications, communications, agreements and documents related to the fulfillment of the Parties' obligations arising from the Agreement, signed by analogues of the Parties' handwritten signatures, are legally valid and binding on the Parties. Handwritten signature analogues mean authorized e-mail addresses and credentials to the Personal Account.
    2. The Parties agree that all notices, communications, agreements, documents and letters sent using the authorized email addresses and Personal Account shall be deemed to have been sent and signed by the Parties, unless such letters expressly state otherwise.
    3. Authorized e-mail addresses of the Parties shall be recognized as follows:
      1. for the Owner: [email protected];
      2. for the User: e-mail address and other data specified when registering an account.
    4. The Parties undertake to ensure confidentiality of data and information required for access to authorized e-mail addresses and Personal Account, to prevent disclosure of such information and transfer to third parties. The Parties shall independently determine the procedure for restricting access to such information.
    5. When using authorized e-mail addresses, until the moment of receiving information from the other Party about the breach of confidentiality regime, all actions and documents made and sent using the authorized e-mail address of the other Party, even if such actions and documents were made and sent by other persons, shall be deemed to have been made and sent by such other Part. In this case, rights and obligations, as well as liability, accrue to such other Party.
    6. When using the Personal Account, until the moment of receiving information from the User about breach of confidentiality regime, all actions and documents made and sent through the Personal Account, even if such actions and documents were made and sent by other persons, are considered to be made and sent by the User. In this case, the rights and obligations as well as liability are assumed by the User.
    7. The service does not provide for the return of funds, if they were fully or partially used on the Website in any of its sections. Any spending of deposited funds on the account means that the service has been provided in full volume.
  11. Modification of the terms and conditions of the Agreement
    1. The Owner has the right to unilaterally change the terms and conditions of the Agreement, with such changes coming into effect at the time of publication of the new version of the Agreement on the Internet at https://ggstandoff.pro/agreement.
    2. Continued use of the Website functions will mean that the User agrees to the terms and conditions of the new version of the Agreement. If the User does not agree with the terms of the new version of the Agreement, he/she stops using the Website.
    3. In all other matters not covered by the Agreement, the Parties shall be governed by the applicable law of the United Kingdom of Great Britain and Northern Ireland without regard to its conflict of laws provisions.

Additional Terms and Conditions; EULAs

When you use G2A Pay services provided by G2A.COM Limited (hereinafter referred to as the "G2A Pay services provider") to make a purchase on our website, responsibility over your purchase will first be transferred to G2A.COM Limited before it is delivered to you. G2A Pay services provider assumes primary responsibility, with our assistance, for payment and payment related customer support. The terms between G2A Pay services provider and customers who utilize services of G2A Pay are governed by separate agreements and are not subject to the Terms on this website.

With respect to customers making purchases through G2A Pay services provider checkout, (i) the Privacy Policy of G2A Pay services provider shall apply to all payments and should be reviewed before making any purchase, and (ii) the G2A Pay services provider Refund Policy shall apply to all payments unless notice is expressly provided by the relevant supplier to buyers in advance. In addition the purchase of certain products may also require shoppers to agree to one or more End-User License Agreements (or "EULAs") that may include additional terms set by the product supplier rather than by Us or G2A Pay services provider. You will be bound by any EULA that you agree to.

We and/or entities that sell products on our website by using G2A Pay services are primarily responsible for warranty, maintenance, technical or product support services for those Products. We and/or entities that sell products on our website are primarily responsible to users for any liabilities related to fulfillment of orders, and EULAs entered into by the End-User Customer. G2A Pay services provider is primarily responsible for facilitating your payment.

You are responsible for any fees, taxes or other costs associated with the purchase and delivery of your items resulting from charges imposed by your relationship with payment services providers or the duties and taxes imposed by your local customs officials or other regulatory body.

Questions related to payments made through G2A Pay services provider payment should be addressed to [email protected]. Where possible, we will work with you and/or any user selling on our website, to resolve any disputes arising from your purchase.

For customer service inquiries or disputes, You may contact us by email at [email protected].

Refund policy

PLEASE READ THIS REFUND POLICY CAREFULLY BEFORE MAKING ANY PURCHASE OR EXCHANGE ON ggstandoff.pro

This document is an integral part of the ggstandoff.pro Terms of Use/ User Agreement, which together constitute the agreement between you and ggstandoff.pro

By making a purchase or exchange, you confirm that you have read, understood and fully agree with this Refund Policy.

This Refund Policy applies to the following purchases:

  • Game Items (skins) collectively referred to as "Products".
WHEN CAN I RETURN THE PRODUCT?

Our Products are digital content (virtual items), are not goods within the meaning of "On Consumer Rights Protection", and due to their specifics, they are not subject to the general consumer right to return.

BY AGREEING TO THIS RETURN POLICY AND MAKING A PURCHASE, YOU CONFIRM THAT YOU ARE INFORMED THAT THERE IS NO RIGHT TO RETURN OUR PRODUCTS AND WAIVE ANY CLAIMS RELATED TO THIS.

WE ACCEPT REFUND REQUESTS FOR THE FOLLOWING REASONS:

The item is not received. Please keep in mind that:

  • We will start processing your request after your payment is confirmed. Payment confirmation usually takes a few seconds, but it can take up to 3 days, depending on the payment method. You can check the status of your payment in your account.
  • If you have purchased a game item that is in the “Hold” status, you will receive a virtual copy of this game item that you can trade, but the opportunity to get a game item to your inventory will appear only after the “Hold”period has expired.

If you have not received the paid Product for any other reason, please contact support using any of the methods listed below. As soon as we confirm the non-delivery, we will refund the money.

Fraudulent transactions. If the purchase was not made by you and your payment data was used fraudulently, please contact the support service as soon as possible using any of the methods listed below. We are investigating this case and if the money is still in our system, we will make a refund, otherwise a refund is not possible.

WHEN CAN I EXPECT A REFUND?

By default, the money for purchases will be refunded to the payment method used to make the purchase. Depending on the payment method, the refund may take up to 45 days. If your payment method does not support a refund, we will credit the refund amount to your balance.

HOW TO CONTACT US

You can request a refund or get other assistance on your use of the your ggstandoff.pro service by contacting our support service via [email protected].

We will make every reasonable effort to resolve your request.